Distribution

I’m a broker, how can I distribute Clover products?

Please give us some information about yourself here, and we will be in touch shortly.

I’m a broker, how can I get access to the Clover Patch?

You may request access here.

Claims

How do I submit a claim?

You can submit a claim through the Wilbur Claims Manager App at the following location:  https://au.claims.wilbur.app/.  You can also call us at 02 8233 3187 or email us at [email protected]. Alternatively, reach out to your broker who can assist you through the process.

I have a feedback or a question about a claim.  Who can help me?

You may call us at 02 8233 3187 or email us at [email protected].  Alternatively, if you would like to make a complaint, please see our complaints page for more instructions.

Other information

How do I update my payment information for monthly installments?

Please contact your broker, who can update your details in OnePatch.  Alternatively, you may contact us at [email protected].

I have a policy with Clover, but I don’t know who my broker is.  How can I figure this out?

You may send us an email at [email protected] with your full name and insurance policy number(s).

I would like to change my broker.  How do I obtain a new letter of authority?

You may send us an email at [email protected] with your full name and insurance policy number(s).