Claims – Clover Insurance

Time is of the essence when it comes to a claim

Our connected claims experience is designed to take the stress away from you and your customers. You can trust us to act fast, with care, and in a well-organised manner to resolve the claim as quickly as possible.

Make a claim

our claims commitment

Connected claims experience for brokers

We have partnered with Insurx and ProClaim (for OneBusiness Pack policies effective from 1^st January 2025) to provide a connected claims experience for brokers and their customers. We understand that a claim can happen at the most inconvenient of times and this can be a stressful process for you and your customers. We act fast and keep everyone up to date throughout the lifecycle of the claim.

how to lodge

Lodging a claim with us is easy

Login or call us

You can lodge the claim directly through our online lodgment portal or if you prefer chatting to our team you can give us a call.

Upload Documents

All we ask is that you have any supporting documents (like photos, receipts, proof of purchase) ready to share so that you can help us help you in quickly understanding what needs to happen next.

Now it's over to us

From there on it's over to us. We deploy a smart combination of technology and people to deliver optimized customer outcomes.

Make a claim

we are available if you need us

Reaching our claims team

All claims

(except OneBusiness Pack claims for policies starting 1 January 2025):

02 8233 3187

OneBusiness Pack claims for policies starting 1 January 2025:

03 9660 5246

All claims

(except OneBusiness Pack claims for policies starting 1 January 2025):

[email protected]

OneBusiness pack claims for policies starting 1 January 2025:

[email protected]

features

information

resources

This is general advice only provided by Clover under its AFSL and does not take your personal objectives, financial situation or needs into account and may not be right for you. Always read the PDS and any other relevant policy documentation, available via your broker, before making any decision.